Sellercloud company opens jobs for Account Representative positions in the Sofia City region. The type of work we provide is Full-time.
The criteria for the employees we need are having Sales and Business Development skills with Entry level experience, as well as employees who are honest, disciplined and responsible.
The estimated salary offered by this company is quite competitive around R$ 1.100 - R$ 2.700 (per month). However, the salary can go up or down depending on the company that decides it.
The Headhunters company itself is engaged in Technology & Information and Internet, of course if you are interested in applying for this company, you can register immediately.
Job Information
| Company: | Sellercloud |
| Position: | Account Representative |
| Region: | Sofia - Sofia City, Sofia City |
| Job Function: | Sales and Business Development |
| Seniority Level: | Entry level |
| Employment Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
Sellercloud is a USA-based software company dedicated to helping online retailers meet the challenges of multichannel selling through synchronization, simplification, and automation. We are a Software-as-a-Service (SaaS) company and a leading eCommerce management system.
As an Account Representative, you will act as the main point of contact between the company and our clients, ensuring their needs are met and their expectations are exceeded. The responsibilities include guiding clients through the onboarding process, and providing exceptional customer support.
What are the job responsibilities:
- Provide client service by answering questions about products offered by Sellercloud
- Help new customers unleash our product’s potential in the shortest way possible
- Build and maintain strong, trusting relationships with clients to understand their needs and expectations
- Test and troubleshooting final system setups
- Regularly communicate with clients to provide updates, address concerns, and offer solutions
- Provide timely and efficient support to clients, addressing inquiries and resolving issues
- Keep up-to-date with industry trends, market developments, and competitors’ offerings
- Work closely with cross-functional teams, including sales, marketing, and customer support, to deliver seamless client experiences
Requirements
What we expect from you:
- Professional communication skills and fluent English C1-C2 (written and verbal)
- Strong interpersonal skills and a passion for providing exceptional service
- Ability to working as a team, as well as independently
- A passion for software, figuring things out and helping others
- Knowledge of MS Office suite
- Available to work a 16:00 – 00:00/ Monday-Friday
- Experience in providing support to clients in a software environment is a big plus
- Knowledge of e-commerce and a technical background are a big plus
Benefits
We got you covered with:
- 25 days of paid leave
- Mentoring, training, and career development opportunities
- Be part of a close-knit, friendly, and supportive team
- Hybrid model of work
- Parental bonus
- Referral bonus
- Participation in training sessions (internal & external)
- Annual medical checks
- Gift cards
- Additional health care lux package
- Transportation benefit
- Gym Membership or Multisport card
- Food vouchers
- Prime office location
- Refreshing drinks and snacks at the office
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus if there is overtime
Job Application Information
The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Sellercloud, so as not to find unwanted events ^_^.
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- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
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